A little help
Keep your memories moving.
License or new computer?
Recover your key and manage computer slots. Use the exact registered name from your license email when activating.
Where are my photos after the trial?
They remain where you keep them. Viewing, searching, backup, and recovery remain available. Purchasing unlocks importing, editing, and organizing again.
A payment went through but no key arrived?
Allow a few minutes, check spam, and request a sign-in link using the email entered at Paddle checkout. Keep your Paddle receipt for reference.
Pre-release support contact details will be published before sales open. Do not send photos, passwords, payment card details, or private signing keys to support.